All objects in nature with a temperature higher than absolute zero (-273°C) can radiate infrared rays. Uncooled thermal imagers mainly receive infrared rays in the infrared band (8μm-14μm). After the thermal radiation emitted by the target is detected, it is converted into grayscale values, and the grayscale values are converted into images through algorithms.

 Our outdoor series products are designed for target observation and identification at night or in low-light environments. They are suitable for hunting, outdoor adventures, animal observation, environmental monitoring and other scenarios. They can clearly capture the target's heat distribution through thermal imaging technology.

 According to your usage scenario and needs:

Hunting or shooting: choose a rifle scope (pay attention to the compatible gun model).

Outdoor portable observation: choose a monocular telescope (lightweight, long battery life).

Or tell us your needs, we recommend

All products are IP67 certified, dustproof and waterproof, and can adapt to harsh environments.

Please consult the regional sales manager for the latest discount details.

Our company has laser distance measurement products, and the lasers are all safe lasers, with a grade of class 1, and will not cause harm to the human body. However, it is recommended to avoid pointing the laser directly at the human body, especially the eyes.

We recommend that you contact your local ULIRVISION dealer for more information and help on borrowing or trying our products. Or you can leave a message on the website to send an information request.

 You can directly select the model on the product details page of the website and purchase it with the assistance of the sales manager by leaving a message or calling.

The average delivery time is about 20 days. The delivery time of products in different batches is different, which can be negotiated with the regional sales manager.

Yes, please contact us to communicate specific customization requirements.

You can contact the local dealer to inquire about the relevant after-sales policy

Use a soft, slightly damp cloth to wipe the lens, and avoid chemical solvents. Remove the battery when storing for a long time and place in a dry environment. Check the lens cover and interface seal regularly.

Check the battery level or the charging port to see if it is normal. If the problem persists, please contact customer service for remote guidance or return to the factory for repair.

Within the warranty period, if this product is damaged under normal use, the company is responsible for free repair. (The interpretation of the product warranty terms for special projects is subject to the specific purchase and sales contract) The length of product repair will be determined by the maintenance personnel based on the specific situation.

1) The warranty period is from the date of purchase: 2 years for the host and 1 year for other accessories.

2) After the repair part is repaired or replaced, the warranty period of the part will be extended by 3 months.

3) When the product fails, please contact the dealer or regional sales manager in time for after-sales service

 Make sure you have proof of purchase and communicate with your regional sales manager in a timely manner regarding repairs.

 Yes, leave a message on the website or consult your regional sales manager.

Do not use this device to look directly at the sun, electric welding, strong lasers and other high-intensity radiation sources, otherwise the detector will be damaged and will not be covered by the warranty.

Step 1: Download and install the iOS or Android version of "ULIRVISION Insights" on your phone from the App Store.

Step 2: Turn on the machine, press and hold the "M" key to enter the menu, and move the cursor to select "Network". Click the menu key to turn it on or off.

Step 3: After connecting to the network, enter the "ULIRVISION Insights" APP, connect the product, and control the device and share the screen through the phone.

※Note: The WIFI account starts with the product model, and the factory default password is 12345678.

This is normal. Because glass cannot let infrared radiation within 8-14μm pass through, there is no thermal imager that can see through glass.

NETD stands for Noise Equivalent Temperature Difference, which refers to the thermal sensitivity and resolution of thermal imaging equipment. Generally, the lower the NETD value, the higher the clarity of the camera image. The NETD of the Red Phase Outdoor Series equipment is ≤ 18mk. (At the same time, the clarity of the equipment image quality also needs to consider MRTD)

During image calibration, the image freezes on the screen. This is normal and not a device failure. The device is turned on by default in the "auto zeroing" mode. This mode can be turned off in the system settings. If the image is blurred after turning it off, manual zeroing is required in time. It is recommended to turn on auto zeroing.

Please try the following:

1) Adjust the diopter adjustment on the eyepiece to clearly see the icons on the display and status bar. Secondly, adjust the lens focus to see the observed object clearly. Please note that refocusing is required as the distance to the object changes.

2) Perform image correction: press the M key and the zoom key simultaneously for two seconds to perform correction

3) Depending on the specific observation conditions, select the most appropriate observation mode - "Search", "Jungle" and "Custom"

4) Click the M key to browse and switch between different color palettes.

5) Manually adjust the display contrast and brightness. We recommend keeping these two values at similar levels. A large difference between them will seriously affect the image quality.

We recommend that you follow the manual instructions to install, debug, and calibrate the device step by step. If you are not sure whether the steps are correct, please contact your dealer or product supplier for professional technical guidance.

Thermal imaging devices work by detecting temperature differences and mapping objects to create a thermal image on the screen. They can generally be used in bad weather conditions, although their effectiveness may depend on the severity of the conditions.

Whether it is a riflescope or a monocular, the maximum viewing distance or detection range varies depending on the specific product model. For more information, please refer to the parameter table provided on the product detail page.

Our thermal imaging riflescope and monocular equipment are equipped with 18650 batteries, which usually have a battery life of at least 4 hours. In addition, you can also carry a more easily replaceable mobile power supply or a protected model battery specified by our company as a backup battery.

Yes.

1) The battery is not installed or is installed incorrectly → Install the battery or reinstall the battery.

2) The battery is exhausted → Replace the battery or charge it.

3) The thermal imager is shut down for protection → Wait for 5 seconds and then restart.

1) The ambient temperature is too low or too high. The rechargeable battery is not fully charged. → Recharge the rechargeable battery.

2) The battery life is nearing the end. → Use a new rechargeable battery.

The lens cover of the instrument is not open → Open the lens cover.

1) The focus is not correct → Manual focus or auto focus to make the image clear

2) The surface of the infrared lens is contaminated → Use soft and clean materials such as glasses cloth to clean the infrared lens. Do not use corrosive cleaning agents.

3) The lens film of the infrared lens is damaged → Replace the infrared lens

The battery is exhausted → Replace the battery.

Insufficient storage space → Delete pictures and video files in the device.

 All objects in nature with a temperature higher than absolute zero (-273°C) can radiate infrared rays. Uncooled thermal imagers mainly receive infrared rays in the infrared band (8μm-14μm). After the thermal radiation emitted by the target is detected, it is converted into grayscale values, and the grayscale values are converted into images through algorithms.

 Our outdoor series products are designed for target observation and identification at night or in low-light environments. They are suitable for hunting, outdoor adventures, animal observation, environmental monitoring and other scenarios. They can clearly capture the target's heat distribution through thermal imaging technology.

 According to your usage scenario and needs:

Hunting or shooting: choose a rifle scope (pay attention to the compatible gun model).

Outdoor portable observation: choose a monocular telescope (lightweight, long battery life).

Or tell us your needs, we recommend

All products are IP67 certified, dustproof and waterproof, and can adapt to harsh environments.

Please consult the regional sales manager for the latest discount details.

Our company has laser distance measurement products, and the lasers are all safe lasers, with a grade of class 1, and will not cause harm to the human body. However, it is recommended to avoid pointing the laser directly at the human body, especially the eyes.

 You can directly select the model on the product details page of the website and purchase it with the assistance of the sales manager by leaving a message or calling.

The average delivery time is about 20 days. The delivery time of products in different batches is different, which can be negotiated with the regional sales manager.

Yes, please contact us to communicate specific customization requirements.

You can contact the local dealer to inquire about the relevant after-sales policy

Use a soft, slightly damp cloth to wipe the lens, and avoid chemical solvents. Remove the battery when storing for a long time and place in a dry environment. Check the lens cover and interface seal regularly.

Check the battery level or the charging port to see if it is normal. If the problem persists, please contact customer service for remote guidance or return to the factory for repair.

Within the warranty period, if this product is damaged under normal use, the company is responsible for free repair. (The interpretation of the product warranty terms for special projects is subject to the specific purchase and sales contract) The length of product repair will be determined by the maintenance personnel based on the specific situation.

1) The warranty period is from the date of purchase: 2 years for the host and 1 year for other accessories.

2) After the repair part is repaired or replaced, the warranty period of the part will be extended by 3 months.

3) When the product fails, please contact the dealer or regional sales manager in time for after-sales service

 Make sure you have proof of purchase and communicate with your regional sales manager in a timely manner regarding repairs.

 Yes, leave a message on the website or consult your regional sales manager.

Do not use this device to look directly at the sun, electric welding, strong lasers and other high-intensity radiation sources, otherwise the detector will be damaged and will not be covered by the warranty.

Step 1: Download and install the iOS or Android version of "ULIRVISION Insights" on your phone from the App Store.

Step 2: Turn on the machine, press and hold the "M" key to enter the menu, and move the cursor to select "Network". Click the menu key to turn it on or off.

Step 3: After connecting to the network, enter the "ULIRVISION Insights" APP, connect the product, and control the device and share the screen through the phone.

※Note: The WIFI account starts with the product model, and the factory default password is 12345678.

This is normal. Because glass cannot let infrared radiation within 8-14μm pass through, there is no thermal imager that can see through glass.

NETD stands for Noise Equivalent Temperature Difference, which refers to the thermal sensitivity and resolution of thermal imaging equipment. Generally, the lower the NETD value, the higher the clarity of the camera image. The NETD of the Red Phase Outdoor Series equipment is ≤ 18mk. (At the same time, the clarity of the equipment image quality also needs to consider MRTD)

During image calibration, the image freezes on the screen. This is normal and not a device failure. The device is turned on by default in the "auto zeroing" mode. This mode can be turned off in the system settings. If the image is blurred after turning it off, manual zeroing is required in time. It is recommended to turn on auto zeroing.

Please try the following:

1) Adjust the diopter adjustment on the eyepiece to clearly see the icons on the display and status bar. Secondly, adjust the lens focus to see the observed object clearly. Please note that refocusing is required as the distance to the object changes.

2) Perform image correction: press the M key and the zoom key simultaneously for two seconds to perform correction

3) Depending on the specific observation conditions, select the most appropriate observation mode - "Search", "Jungle" and "Custom"

4) Click the M key to browse and switch between different color palettes.

5) Manually adjust the display contrast and brightness. We recommend keeping these two values at similar levels. A large difference between them will seriously affect the image quality.

1) The battery is not installed or is installed incorrectly → Install the battery or reinstall the battery.

2) The battery is exhausted → Replace the battery or charge it.

3) The thermal imager is shut down for protection → Wait for 5 seconds and then restart.

1) The ambient temperature is too low or too high. The rechargeable battery is not fully charged. → Recharge the rechargeable battery.

2) The battery life is nearing the end. → Use a new rechargeable battery.

The lens cover of the instrument is not open → Open the lens cover.

1) The focus is not correct → Manual focus or auto focus to make the image clear

2) The surface of the infrared lens is contaminated → Use soft and clean materials such as glasses cloth to clean the infrared lens. Do not use corrosive cleaning agents.

3) The lens film of the infrared lens is damaged → Replace the infrared lens

The battery is exhausted → Replace the battery.

Insufficient storage space → Delete pictures and video files in the device.